Frequently Asked Questions

Yes, 100%. At trendsmall.pk we carefully select high-quality products that are stylish and durable. Every item is checked before shipping.

Yes, we are mainly an online store, so all orders are placed through our website for a smooth and secure experience.

If you are facing internet issues, you can contact our customer support on WhatsApp and we will assist you in placing your order.

Yes, our website is designed to provide a safe and secure shopping experience.

Yes, you can request changes before your order is processed. Please contact us as soon as possible.

Order cancellation is possible before shipment. Once the order is shipped, cancellation may not be allowed.

You will receive a confirmation message or email once your order is successfully placed.

We offer multiple payment options including Cash on Delivery (COD), EasyPaisa, and Bank Transfer.

Yes, Trends Mall offers free shipping all over Pakistan with no extra charges.

After order processing, delivery usually takes 6 to 8 working days.

If your product is damaged, please record a video while opening the parcel and contact us within 48 hours. We will resolve the issue accordingly.

Yes, if the product is unused and in its original packaging, we can process a refund. The amount will be transferred to your EasyPaisa or bank account within 3 to 10 working days.

No, for security reasons we only deliver to the person and address mentioned in the order.

We try to display accurate colours, but slight variations may occur due to screen settings and lighting.

No, all images, logos, and content belong to trendsmall.pk and cannot be used without permission.